Q |
Do you have a showroom? |
A |
Yes, in fact, we have 2 showrooms! Our showroom at Willowbrook Garden Centre is home to a conservatory, multiple Rockdoors, a veranda, a set of french doors, a bifold and windows, both standard and flush casement. Our showroom at Nova House is home to several Rockdoors, a couple of Solidors, windows, french doors, a veranda, bifolds, a sliding patio door and a upvc door with built-in blinds. |
Q |
What areas do you cover? |
A |
We cover all of Worcestershire and South Birmingham, including but not limited to; Bromsgrove, Redditch, Worcester, Kidderminster, Stourport-on-Severn, Evesham, Pershore, Stratford-upon-Avon, Studley, Bewdley, Solihull, Barnt Green, Alcester, Henley-in-Arden and Bidford-on-Avon |
Q |
Do you offer finance? |
A |
Yes, we offer finance as well as many other payment methods including BACS, MasterCard, Visa, Cash and Cheque. |
Q |
Do you offer a guarantee? |
A |
Yes, our guarantee is 10 years in length and is warranty backed for all glazing products by the Glass and Glazing Federation Insurance program for your piece of mind. |
Q |
Do you offer supply only? |
A |
Greener Glazing offers survey, supply and fit. However, our sister company, Trade Windows Bromsgrove offers a supply only service for those in the trade. |
Q |
Do you do general repairs? |
A |
No, we have a service department who will go out to our customers if there is an issue with the products we have installed, but we don’t repair products installed by any other suppliers. |
Q |
Can you help with misted glass? |
A |
Yes, whether you need a full window replacement or just a replacement glass unit, we can help. |
Q |
Can I get a door to match my current design? |
A |
We will certainly try. It is normally possible, but if for some reason it is not possible, we will discuss all the options with you until you are satisfied with the product you want. |
Q |
Are you a supplier of Ultion Keys? |
A |
Yes, we are in fact an Ultion Key Centre, so whether you bought your products through us or not, we can provide you with the extra keys you require. |
Q |
Do you sell one window on its own or do you have to buy a whole house of windows? |
A |
Yes, we sell as little as 1 glass unit on its own, no job is too big or too small. We don’t use high pressure sales techniques to win customers over or try to get them to buy more, we rely solely on getting to know what exactly it is you want, provide you with our best price from the start and let our reviews do the talking. |
Q |
Do you sell built-in blinds? |
A |
Yes, we offer built-in blinds for products including uPVC windows, bi-folding doors, French doors and more. |
Q |
Do you sell doors or glass units with cat flaps? |
A |
Yes, we can install these for you, although it’s important to note cat flaps can’t be cut into existing double glazed units as they have to be specially made to ensure they seal correctly. |
Q |
What frame profiles do you use? |
A |
Our retail profile is from Deceuninck's Heritage range which is a highly energy efficient and secure product. We can also access other profiles to match existing windows and specific requirements. |
Q |
Do you have any promotions on? |
A |
Unlike other companies who inflate their prices and come up with magical discounts to win your business, we give all of our customers one price, and it will always be our best price. |
Q |
How do I get a quote? |
A |
Give us a call on 01527 759181, email us at [email protected], live chat with us on our website at www.gghi.co.uk, or communicate via our social media on Facebook or Instagram. We will respond to your enquiry and come and see you for a no pressure conversation about your needs. Following this, we will provide you with your personal quotation. |
Q |
How long have you been in business? |
A |
We are enjoying our 11th year in business, having started out just a small company with 3 employees in a small office in the centre of Bromsgrove, we then moved to Aston Fields Industrial Estate on Sugarbrook Road and eventually to Nova House also on Aston Fields Industrial Estate where we are today as Bromsgrove’s No. 1 Window & Door Supplier with 16 members of staff. |
Q |
Do I get a FENSA certificate after the work is completed? |
A |
Yes, once your work is complete, we will register your job with FENSA, if required, and you will receive both your FENSA certificate and warranty backed guarantee. |
Q |
What if there is a problem after installation? |
A |
If you have any issues, please call the office to make us aware of what the issue is, and we will send our service team out to see how we can help. If we can’t fix it there and then, we will order the parts and arrange a return call to remedy the concern. We pride ourselves on our service, including our aftercare. |
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